Kodak Moments

Quality issues with an order placed with Kodak Moments

Published Mon, 10/31/2016 - 15:04

Updated Wed, 02/10/2021 - 09:27

What can I do if I am not happy with the quality of my order?

It is very important to us that you are delighted with your order. If the products that you receive are defective in any way, we will do whatever we can to resolve the issue. Please contact us and describe the problem.

Are mugs microwave & dishwasher safe?

Published Mon, 01/30/2017 - 15:34

Updated Wed, 10/04/2023 - 22:14

Ceramic Mug

Microwave safe

Dishwasher safe with a mild detergent.

Stainless Travel Mug

Warning! Do not put in Microwave.

Hand washing is recommended to maintain the best image quality.

How do I Update my to Email Addresses on Accounts?

Published Wed, 10/04/2023 - 21:52

Updated Wed, 10/04/2023 - 21:56

To change your email address connected to your Kodak Moments account:

Visit KodakMoments.com and login to your account.
Click on the “Profile” tab.
Find your email address and update it.
Click on "Save".

How do I add more than 20 pages to a Photo Book?

Published Wed, 10/04/2023 - 21:49

Updated Wed, 10/04/2023 - 21:51

To add more than 20 pages to a Photo Book:

Use the “+” symbol between existing content to insert additional pages.

Kodak Moments Photo Books are currently limited to a maximum of 50 pages.

How do I order a saved Project?

Published Wed, 10/04/2023 - 21:46

Updated Wed, 10/04/2023 - 21:49

Login to your account.
Click on the ‘Projects’ tab to access your saved projects.
Select the project that you want to order.
Click ‘Add to Cart’.
Click ‘Checkout’.
Add your contact details.
Click ‘Next’.
Add your shipping address.
Add any promo code that you may have.
Click ‘Apply’.
Add your payment information.
Verify your billing address.
Then place the order.

Minimum System Requirements

Published Wed, 01/18/2017 - 12:21

Updated Fri, 01/17/2020 - 14:27

Windows Browsers:

Chrome 54 + : Recommended

Internet Explorer (11+)

FireFox: Not supported

MAC OS Browsers:

Chrome 54+ : Recommended

Safari 10 +

FireFox: Not Supported

Note: Android & iOS devices download the Kodak Moments app

What payment options are available?

Published Mon, 02/13/2017 - 14:40

Updated Mon, 02/13/2017 - 14:51

Credit cards

We accept the following credit cards:

American Express
Discover
MasterCard
VISA Card

PayPal

Payments are accepted using PayPal

Ship to Home: When will I receive my order?

Published Wed, 10/24/2018 - 11:10

Updated Wed, 10/04/2023 - 22:04

Shipping & Handling:

Delivery times vary by shipping option you choose.
Below are estimated delivery times by shipping option.
Each option has an associated cost applied in shopping cart.

 Estimated Delivery Timelines:

Standard: Arrives in 7-12 business days, tracking to local post office
Express: Arrives in 7 business days, full tracking
Expedited: Arrives in 6 business days, full tracking

Business days are Monday through Friday, not including Holidays.

Note: Actual arrival dates by shipping option l will be list on Order Summary page.

Choose the option that best fits your needs.